Making Hotels Smarter with Intelligent Access Systems
In the hospitality industry, intelligent access systems significantly improve the guest experience and operational efficiency. While traditional keys and cards are still common, modern building automation systems, such as those from Loxone, offer far more benefits. In this blog post, we show how intelligent access systems help hotels and restaurants optimise operations and provide a first-class guest experience.
Automated Access Control across Various Areas
A major advantage of intelligent access systems in hospitality is its automated ability to individually control access to different areas of the hotel or restaurant. This means that certain rooms can only be made accessible to authorised people, while other areas remain generally accessible. This is particularly useful in areas such as the wellness facility or seminar rooms, where targeted access control is required.
Practical example on the Loxone Campus.
Efficient Management of Access Authorisations
Managing access authorisations in a hotel or restaurant can be complex and time-consuming. With Loxone’s intelligent access system, this process is made much easier. Central management via the Loxone App makes it possible to quickly and easily assign individual access authorisations. Whether it’s access to hotel rooms, wellness areas or supplier entrances, via cards or (one-time) codes – the authorisations can be adapted as required and be distributed via hierarchy levels. Lost cards can be blocked and replaced quickly and inexpensively. This not only ensures increased security, but also enormous flexibility in daily operations.
Practical example: An external tradesperson receives a time-limited key card to carry out maintenance work. This key card can be created quickly and easily by employees using the Loxone App.
Security and Surveillance
Another important aspect is security. With an intelligent access system from Loxone, hoteliers and restaurant managers always have an overview of all access processes thanks to logging and tracking in the Loxone App. Unauthorised access attempts are immediately recognised and reported, allowing a quick response. In addition, alarm and fault messages can be passed on directly via the App so that immediate action can be taken in case of an emergency.
Security includes managing cross-location access authorisations, especially for hotel and restaurant chains. Loxone Trust enables users, user groups and their data to be transmitted across locations using TLS encryption. A Trust Network allows employees quick and easy access to different locations depending on their authorisation. This guarantees the highest security standards and data protection, meaning that both guests and operators can rely on the integrity of the system.
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Integration With Other Systems
Loxone’s intelligent access system can be seamlessly integrated into the existing building automation system. This allows hoteliers and restaurant owners to centrally control not only access control, but also lighting, room climate, audio, PV and other important functions. This leads to optimised use of resources and improved energy efficiency, due to all parts of the building working smartly together.
An example of Loxone’s open nature and ability to integrate with third-party products is our integration with HelloGuest – read more below:
Loxone’s integration with the HelloGuest self-check-in solution
Integrating a self-check-in solution is straightforward and can be seamlessly incorporated into existing hotel infrastructure. Here are some key benefits of a well-designed self-check-in system for both hotel operators and guests:
- Saves time for guests: No waiting at reception, quick check-in via a kiosk terminal from HelloGuest.
- Relieving the burden on staff: Automated processes reduce the workload, especially when there is a shortage of staff.
- Optimised guest experience: Personalised room control and automated processes that adapt to the individual needs of guests.
Improving the Guest Experience
Smooth and secure access contributes significantly to guest satisfaction. With intelligent access systems from Loxone, guests can conveniently access their rooms and other hotel facilities using a smartphone or NFC card. This not only saves time at reception, but also increases comfort for guests. In addition, special guest requests, such as access to VIP areas or special event rooms, can be implemented quickly and easily.Â
Invest in the future of your business and benefit from the diverse possibilities of intelligent access systems for hotels and restaurants.
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