Become A Partner
Commercial
BMS
ROI
Commercial Retrofitting
Chains
Hospitality
Offices
Apartments and MDUs
AAL
Smart Home
Overview
Retrofitting
How much does it cost?
Passive House
Products
HIGHLIGHTS
Miniserver
Software
Energy
Exosphere
Touch Pure Flex
AREAS OF APPLICATION
HVAC
Lighting
Security
Intercom
Controls
Access Control
Shading
Audio
Blog
Backstage
Know How
Technology
For Partners
Case Studies
References
Get Loxone
References
Experience Loxone
Find an Installer
Discuss Your Project
Partner Webshop
Installers
Become an Installer
Training
M&E Designers
Property Developers
Designers & Architects
Support
Documentation
Datasheets
Downloads
Loxone Library
Contact
Reference Projects

Christmas Hours 2024

Jacob Sugden
9th December 2024 in Backstage
Thank you to our Partners for your support throughout the year. We wish you all a Merry Christmas and a Happy New Year.

We are proud of all that has been achieved this year together with Loxone Partners. Thank you all for your ongoing support. Here’s wishing you, your colleagues, and loved ones a relaxing and joyous festive season.

The whole Loxone team will be taking a break, too. The UK office, warehouse and support line will close at midday on Friday 2oth December 2024 and we will reopen on 6th January 2025.

Your support enquiry

If you are looking for support with your own Loxone installation, please contact your Loxone Partner or find a local installer using our Partner Search map.

For Loxone Partners in the UK only:
Please refer to our online documentation which has a wealth of information to guide you through most troubleshooting. You can also use the Support Assistant available in the Partner Portal.
A 24-hour rota will monitor support tickets during our Christmas closure and, where the matter is system-critical and urgent, we endeavour to reply within 24 hours on weekdays (excluding Christmas Day, Boxing Day, and New Year’s Day).

Support ticket requests will be answered as usual upon our return in January.

Your orders

The final cut-off for shipping before we close will be 10am on Friday, 20th December 2024.Please bear in mind these orders will take longer to reach you while UPS closes over the Christmas period. If you require orders to arrive before Christmas, we suggest to place them no later than:

  • Mainland UK: Friday 20th December
  • For Northern Ireland, Channel Island and Highlands: Tuesday 17th December

Note: While there is no guarantee that the above delivery dates will be met, this is our best guideline based on UPS approximations. Please also allow for additional time due to volume and weather/operational conditions at this time of year.

Touch Pure Flex orders will take an additional 2 weeks over the festive period due to production line closure.

    Starting Monday 6th January, 2025, the entire Loxone team will be back and available to assist as per normal.

    Until then, we wish you a Merry Christmas, a Happy New Year and, above all, good health!

    • Commercial
      • ROI 
        Array
(
    [ID] => 250206
    [title] => ROI
    [url] => https://www.loxone.com/enen/commercial/energy-management-roi/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250206
    [children] => Array
        (
        )

    [target] => 
)
      • MDU 
        Array
(
    [ID] => 250207
    [title] => MDU
    [url] => https://www.loxone.com/enen/commercial/apartments-and-mdus/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250207
    [children] => Array
        (
        )

    [target] => 
)
      • Office 
        Array
(
    [ID] => 250208
    [title] => Office
    [url] => https://www.loxone.com/enen/commercial/offices/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250208
    [children] => Array
        (
        )

    [target] => 
)
      • AAL 
        Array
(
    [ID] => 250209
    [title] => AAL
    [url] => https://www.loxone.com/enen/commercial/ambient-assisted-living-aal/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250209
    [children] => Array
        (
        )

    [target] => 
)
      • Hospitality 
        Array
(
    [ID] => 250210
    [title] => Hospitality
    [url] => https://www.loxone.com/enen/commercial/hospitality/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250210
    [children] => Array
        (
        )

    [target] => 
)
      • BMS 
        Array
(
    [ID] => 250211
    [title] => BMS
    [url] => https://www.loxone.com/enen/commercial/building-management-system/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250211
    [children] => Array
        (
        )

    [target] => 
)
      • References 
        Array
(
    [ID] => 250212
    [title] => References
    [url] => https://www.loxone.com/enen/commercial/building-automation-case-studies/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250212
    [children] => Array
        (
        )

    [target] => 
)
    • Smart Home
      • Overview 
        Array
(
    [ID] => 250201
    [title] => Overview
    [url] => https://www.loxone.com/enen/smart-home/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250201
    [children] => Array
        (
        )

    [target] => 
)
      • References 
        Array
(
    [ID] => 250202
    [title] => References
    [url] => https://www.loxone.com/enen/smart-home/case-studies/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250202
    [children] => Array
        (
        )

    [target] => 
)
      • How much does it cost? 
        Array
(
    [ID] => 250241
    [title] => How much does it cost?
    [url] => https://www.loxone.com/enen/info/smart-home-brochure/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250241
    [children] => Array
        (
        )

    [target] => 
)
      • Smart Home Advice 
        Array
(
    [ID] => 250204
    [title] => Smart Home Advice
    [url] => https://www.loxone.com/enen/smart-home/#projectrequest
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250204
    [children] => Array
        (
        )

    [target] => 
)
      • Retrofitting 
        Array
(
    [ID] => 294598
    [title] => Retrofitting
    [url] => https://www.loxone.com/enen/products/retrofitting/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 294598
    [children] => Array
        (
        )

    [target] => 
)
      • Passive House 
        Array
(
    [ID] => 295799
    [title] => Passive House
    [url] => https://www.loxone.com/enen/smart-home/passive-house/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 295799
    [children] => Array
        (
        )

    [target] => 
)
    • Products
      • Miniservers 
        Array
(
    [ID] => 250215
    [title] => Miniservers
    [url] => https://www.loxone.com/enen/products/miniserver/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250215
    [children] => Array
        (
        )

    [target] => 
)
      • Audioserver 
        Array
(
    [ID] => 250216
    [title] => Audioserver
    [url] => https://www.loxone.com/enen/products/audioserver/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250216
    [children] => Array
        (
        )

    [target] => 
)
      • Energy Management 
        Array
(
    [ID] => 250224
    [title] => Energy Management
    [url] => https://www.loxone.com/enen/products/energy-management/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250224
    [children] => Array
        (
        )

    [target] => 
)
      • Software 
        Array
(
    [ID] => 250225
    [title] => Software
    [url] => https://www.loxone.com/enen/products/software/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250225
    [children] => Array
        (
        )

    [target] => 
)
      • Heating 
        Array
(
    [ID] => 250220
    [title] => Heating
    [url] => https://www.loxone.com/enen/products/heating/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250220
    [children] => Array
        (
        )

    [target] => 
)
      • Lighting 
        Array
(
    [ID] => 250218
    [title] => Lighting
    [url] => https://www.loxone.com/enen/products/lighting-products/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250218
    [children] => Array
        (
        )

    [target] => 
)
      • Controls 
        Array
(
    [ID] => 250227
    [title] => Controls
    [url] => https://www.loxone.com/enen/products/controls/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250227
    [children] => Array
        (
        )

    [target] => 
)
      • Security 
        Array
(
    [ID] => 250221
    [title] => Security
    [url] => https://www.loxone.com/enen/products/security-products/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250221
    [children] => Array
        (
        )

    [target] => 
)
      • Multiroom Audio 
        Array
(
    [ID] => 250222
    [title] => Multiroom Audio
    [url] => https://www.loxone.com/enen/products/multiroom-audio/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250222
    [children] => Array
        (
        )

    [target] => 
)
      • Access Control 
        Array
(
    [ID] => 250223
    [title] => Access Control
    [url] => https://www.loxone.com/enen/products/access-control/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250223
    [children] => Array
        (
        )

    [target] => 
)
      • Intercom 
        Array
(
    [ID] => 250217
    [title] => Intercom
    [url] => https://www.loxone.com/enen/products/intercom/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250217
    [children] => Array
        (
        )

    [target] => 
)
      • Shading 
        Array
(
    [ID] => 294434
    [title] => Shading
    [url] => https://www.loxone.com/enen/products/smart-blinds/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 294434
    [children] => Array
        (
        )

    [target] => 
)
    • Blog
      • Backstage 
        Array
(
    [ID] => 293727
    [title] => Backstage
    [url] => https://www.loxone.com/enen/blog/backstage/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293727
    [children] => Array
        (
        )

    [target] => 
)
      • Know How 
        Array
(
    [ID] => 293728
    [title] => Know How
    [url] => https://www.loxone.com/enen/blog/know-how/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293728
    [children] => Array
        (
        )

    [target] => 
)
      • Technology 
        Array
(
    [ID] => 293729
    [title] => Technology
    [url] => https://www.loxone.com/enen/blog/technology/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293729
    [children] => Array
        (
        )

    [target] => 
)
      • For Partners 
        Array
(
    [ID] => 293730
    [title] => For Partners
    [url] => https://www.loxone.com/enen/blog/for-partners/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293730
    [children] => Array
        (
        )

    [target] => 
)
      • Case Studies 
        Array
(
    [ID] => 293731
    [title] => Case Studies
    [url] => https://www.loxone.com/enen/blog/case-studies/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293731
    [children] => Array
        (
        )

    [target] => 
)
    • Get Loxone
      • Find an Installer 
        Array
(
    [ID] => 250237
    [title] => Find an Installer
    [url] => https://www.loxone.com/enen/shop/find-a-partner/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250237
    [children] => Array
        (
        )

    [target] => 
)
      • Discuss Your Project 
        Array
(
    [ID] => 293732
    [title] => Discuss Your Project
    [url] => https://www.loxone.com/enen/info/book-project-consultation/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293732
    [children] => Array
        (
        )

    [target] => 
)
      • Partner Webshop 
        Array
(
    [ID] => 250238
    [title] => Partner Webshop
    [url] => https://shop.loxone.com/enuk/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250238
    [children] => Array
        (
        )

    [target] => 
)
    • Installers
      • Become an Installer 
        Array
(
    [ID] => 250243
    [title] => Become an Installer
    [url] => https://www.loxone.com/enen/partners/become-an-installer/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250243
    [children] => Array
        (
        )

    [target] => 
)
      • Kickstart Course 
        Array
(
    [ID] => 250246
    [title] => Kickstart Course
    [url] => https://www.loxone.com/enen/lp/installer-introduction-course/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250246
    [children] => Array
        (
        )

    [target] => 
)
      • Training 
        Array
(
    [ID] => 250244
    [title] => Training
    [url] => https://www.loxone.com/enen/partners/training/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250244
    [children] => Array
        (
        )

    [target] => 
)
      • M&E Designers 
        Array
(
    [ID] => 250248
    [title] => M&E Designers
    [url] => https://www.loxone.com/enen/partners/me-designers/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250248
    [children] => Array
        (
        )

    [target] => 
)
      • Property Developers 
        Array
(
    [ID] => 250245
    [title] => Property Developers
    [url] => https://www.loxone.com/enen/partners/property-developers/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250245
    [children] => Array
        (
        )

    [target] => 
)
      • Designers & Architects 
        Array
(
    [ID] => 250247
    [title] => Designers & Architects
    [url] => https://www.loxone.com/enen/partners/designers-architects/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250247
    [children] => Array
        (
        )

    [target] => 
)
    • Support
      • Documentation 
        Array
(
    [ID] => 293734
    [title] => Documentation
    [url] => https://www.loxone.com/enen/kb/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293734
    [children] => Array
        (
        )

    [target] => 
)
      • Datasheets 
        Array
(
    [ID] => 293735
    [title] => Datasheets
    [url] => https://www.loxone.com/enen/datasheets/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293735
    [children] => Array
        (
        )

    [target] => 
)
      • Experience Loxone 
        Array
(
    [ID] => 250203
    [title] => Experience Loxone
    [url] => https://www.loxone.com/enen/smart-home/experience-loxone/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250203
    [children] => Array
        (
        )

    [target] => 
)
      • Contact 
        Array
(
    [ID] => 293737
    [title] => Contact
    [url] => https://www.loxone.com/enen/about-us/contact/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293737
    [children] => Array
        (
        )

    [target] => 
)
      • Downloads 
        Array
(
    [ID] => 293745
    [title] => Downloads
    [url] => https://www.loxone.com/enen/support/downloads/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293745
    [children] => Array
        (
        )

    [target] => 
)
      • Loxone Library 
        Array
(
    [ID] => 293738
    [title] => Loxone Library
    [url] => https://library.loxone.com/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 293738
    [children] => Array
        (
        )

    [target] => 
)
    • About Us
      • Mission 
        Array
(
    [ID] => 250229
    [title] => Mission
    [url] => https://www.loxone.com/enen/about-us/mission/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250229
    [children] => Array
        (
        )

    [target] => 
)
      • Careers 
        Array
(
    [ID] => 250230
    [title] => Careers
    [url] => https://www.loxone.com/enen/about-us/careers/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250230
    [children] => Array
        (
        )

    [target] => 
)
      • Loxone Group 
        Array
(
    [ID] => 250231
    [title] => Loxone Group
    [url] => https://www.loxone.com/enen/about-us/loxone-group/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250231
    [children] => Array
        (
        )

    [target] => 
)
      • Contact 
        Array
(
    [ID] => 250232
    [title] => Contact
    [url] => https://www.loxone.com/enen/about-us/contact/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250232
    [children] => Array
        (
        )

    [target] => 
)
      • Press 
        Array
(
    [ID] => 250233
    [title] => Press
    [url] => https://www.loxone.com/enen/about-us/press/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250233
    [children] => Array
        (
        )

    [target] => 
)
      • Terms & Conditions 
        Array
(
    [ID] => 250234
    [title] => Terms & Conditions
    [url] => https://www.loxone.com/enen/info/terms-and-conditions/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250234
    [children] => Array
        (
        )

    [target] => 
)
      • Data Policy 
        Array
(
    [ID] => 250235
    [title] => Data Policy
    [url] => https://www.loxone.com/enen/info/data-protection-statement/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250235
    [children] => Array
        (
        )

    [target] => 
)