Intelligent Automation in Hospitality: Resolving industry challenges
The hospitality industry is facing a variety of challenges: increasing competition, the expectation for personalised experiences, high cost pressure due to increasing energy prices, and all this whilst trying to ensure excellent service and consistently high quality. Learn how Loxone’s intelligent automation in hospitality overcomes these hurdles to both increase operational efficiency and provide an exceptional guest experience.
Reception
The reception plays a crucial central role in hotel operations and has a great effect on guests customer experience being the first and last touch point they have with the hotel. So it is important that these impressions count, and with intelligent building automation a consistent positive experience can always be provided, improving guest comfort and simplifying the handling of operational challenges.
Easy management of access authorisations and alerts allows for timely responses to incidents, such as open doors which increases energy efficiency and guest experience. Loxone optimises hotel management and creates a seamless experience for guests.
Hotel Rooms
Intelligent automation in the hospitality sector makes it possible not only to make hotel rooms comfortable and inviting, but also to tailor them perfectly to the guests needs, increasing operational efficiency and improving the guest experience. Loxone’s Multiplicator tool simplifies the commissioning and maintenance of a large number of rooms, as parameterizations and programming can be created once and then applied to all rooms, whether 10, 100 or 1,000. Not every room type is the same and therefore the requirements for programming and technical hardware equipment slightly differs but this can be tweaked on a room-by-room basis after the Multiplicator tool has been used to set up the basis for the room. Providing flexibility and efficiency – bundling numerous systems into one.
One challenge is the simple operation of a wide range of technical equipment in the room – including audio, lighting, ventilation, shading and room temperature – which is efficiently solved with the Touch Pure Flex, a customisable control element. This enables intuitive operation of all systems by the guest and ensures seamless integration and control of the technical equipment for an optimal experience in the room.
Restaurant, Bar & Kitchen
In restaurants and bars, Loxone intelligent building automation uses individually definable lighting scenes and music selections to automatically create the desired ambience, which changes seamlessly at different times of the day without manual intervention from staff. This creates an atmosphere that ranges from a relaxed breakfast in the morning to a lively bar in the evening, and meets the operator’s specific requirements, whereby changes can be made easily but only by authorised personnel. Loxone also overcomes the challenges of open kitchen concepts with precise, automated ventilation control, improving air quality and enhancing the overall guest experience.
The kitchen is the heart of every restaurant. Loxone’s intelligent load management minimises the risk of infrastructure overloads here, through efficient monitoring and control of peak loads, coordinated by our software. Overloads, which not only lead to outages in the commercial sector but can also increase costs through network charges, are thus avoided. In addition, the Miniserver safeguards the value of goods and increases operational safety and efficiency by monitoring cold stores and automatically raising the alarm if doors are open.
Event Space
The Loxone Miniserver enables simple control of extensive event technology as part of its holistic automation system. Even general staff can easily operate it if needed. It ensures every event becomes an experience, such as in the Auditorium at the Loxone Campus. A key functionality for event spaces that Loxone automates is the adjustment and regulation of room conditions, such as temperature and CO2 levels, which are efficiently handled by controlled heating, air conditioning and ventilation systems, with minimal need for additional hardware thanks to Loxone’s powerful software. This intelligent solution ensures optimal, comfortable and engaging conditions for events.
Wellness Area
Loxone’s automation of wellness areas eliminates operationally disruptive factors and ensures guests get the right experience with optimal conditions like the right temperature, lighting and music for the space. Which boosts reviews whilst at the same time increases energy efficiency, through the likes of efficient heat utilisation as well as presence-dependent controls in sauna areas reducing costs and energy consumption. In addition, automated alarm notifications for staff ensures more cost-effective maintenance and checks, while keeping the relaxing atmosphere of the wellness area with dimmed lights and soft sounds.
Loxone’s automation of wellness areas eliminates operationally disruptive factors and ensures guests get the right experience with optimal conditions like the right temperature, lighting and music for the space. Which boosts reviews whilst at the same time increases energy efficiency, through the likes of efficient heat utilisation as well as presence-dependent controls in sauna areas reducing costs and energy consumption. In addition, automated alarm notifications for staff ensures more cost-effective maintenance and checks, while keeping the relaxing atmosphere of the wellness area with dimmed lights and soft sounds.
Meeting Rooms
Modern seminar rooms require a flexible environment that supports various event formats, is easy to operate and at the same time ensures comfort and connectivity. Intelligent Loxone building automation makes it easy to integrate the spaces lighting, shading, air conditioning and multimedia technology and ensures quick room adaptations to individual requirements. Automated access authorisations and intelligent ventilation control ensure efficient use of resources and mean that spaces always have optimum air quality, in-relation to presence and the participants requirements.
General Areas
In general areas such as storerooms, corridors and toilets, Loxone’s automatic lighting control leads to significant energy savings by using 80% less energy than normal lighting when no presence is detected. This automation is particularly important to avoid unnecessary energy consumption and saves costs. In addition, in the context of energy-efficient building technology, the NFC Code Touch system improves security in sensitive areas by restricting access to only authorised personnel and recording access attempts through history and logging. This personalised access system contributes significantly to the protection of valuable goods and eliminates anonymous access.
In general areas such as storerooms, corridors and toilets, Loxone’s automatic lighting control leads to significant energy savings by using 80% less energy than normal lighting when no presence is detected. This automation is particularly important to avoid unnecessary energy consumption and saves costs. In addition, in the context of energy-efficient building technology, the NFC Code Touch system improves security in sensitive areas by restricting access to only authorised personnel and recording access attempts through history and logging. This personalised access system contributes significantly to the protection of valuable goods and eliminates anonymous access.
Interested in Loxone?
Whether you want Loxone installed or you want to start offering your customers Loxone, speak to us about making that happen.