Loxone in Hotels: Tradition Julen Hotel Zermatt

“A meeting place for generations and friends – cozy, lively and full of stories.” This is how the owners describe the Tradition Julen Hotel. In 2018, a new chapter in the history of the hotel was written and the hotel was equipped with smart building technology. Since then, the Miniserver has been putting the brakes on energy costs while significantly increasing comfort for both staff and guests at the iconic hotel.

“We modernized the Tradition Julen Hotel in 2018 and implemented many automation options together with our Loxone Partner WND AG. Our primary focus was on sustainability and quality management. It is important for us to automate and standardize as many processes as possible, always operating in the background, so it doesn’t become too complicated for our guests and still remains authentic.”
– Paul-Marc Julen, CEO Tradition Julen Zermatt

Fact check

Place / Country
Zermatt / Switzerland

Year built
1937

Renovation
2018

Rooms
31

Loxone Partner
WND AG

Intelligent integration with the booking system

A standout feature is the integration of the Protel hotel management system in the building control system. Data such as the guest’s name, language, check-in, and check-out dates are sent to the Miniserver via the network, thanks to a custom interface programmed by WND (Loxone API, WND Server/Client, and SignalR).

If a room is marked as unoccupied in the booking system, its behavior is automatically adjusted. For example, the temperature is lowered and only raised again when a new guest is expected.

After the guests leave, all customer settings, such as the preferred room temperature, are reset to the default values.

Lighting, Climate & Co. – Control via switch and WND Hotel TV

At the Tradition Julen Hotel, the Miniserver automates the control of lighting, heating, air conditioning, and ventilation, ensuring the perfect comfort for its discerning guests.

What makes it special: Should guests wish to make manual adjustments, they can do so as usual via the Loxone Touch – or via the interactive WND Hotel TV.

The TV system, developed by our Gold Partner WND AG, not only allows guests to watch TV, stream movies, and use apps, but also gives them the ability to adjust room temperature and lighting ambiance directly on the TV through the remote control.

The communication and data exchange between the TV and the Miniserver are handled through a network interface.

Everything at a glance – Thanks to powerful visualization

In a hotel, many parameters need to be monitored. The chlorine levels in the pool, the comfort temperatures in the rooms and their occupancy, the perfect ambient lighting in the restaurant and the opening status of countless doors and windows are just a few examples.

Thanks to our powerful software solutions, the operators of the Tradition Julen Hotel have all the important information readily available and can quickly assess at a glance whether everything is in order.

For Paul-Marc Julen, CEO of the Tradition Julen Hotel, environmental protection and energy efficiency are also particularly important.

“The following applies to environmental management: only what is measurable can be monitored and thus improved. Thanks to the new technical possibilities, we now have a wide range of new parameters that we can incorporate into our strategic and operational decisions.”
– Paul-Marc Julen, CEO Tradition Julen Zermatt

The “housekeeping mode”

When the cleaning team enters a room, they activate “housekeeping mode” by triple-clicking the switch next to the entrance door. To ensure suitable lighting, all lights are activated at 100% brightness in this housekeeping mode. Additionally, the front desk is notified via the visualization system about the current cleaning status.

Once the cleaning is complete, the front desk is also informed via the switch that the room is ready for the new guest.

“We have an overview of the status of all rooms, including whether the windows are open or not, the current temperature and whether the guest’s desired temperature has already been reached.”
– Paul-Marc Julen, CEO Tradition Julen Zermatt

Control and visualization of the spacious spa area

The hotel’s expansive spa area spans three floors. Whether it’s the fitness room, sauna, or pool area, the Miniserver handles crucial tasks everywhere. For example, the chlorine level and water temperature of the pool are continuously monitored. Should any unexpected deviations occur, the hotel team is immediately notified and can intervene promptly.

„The system provides very informative insights into the current status of water temperature, measurements, and the backwashing process.“
– Paul-Marc Julen, CEO Tradition Julen Zermatt