Innovative Check-in Solutions for Hotels – Reimagining Efficiency

Benefits of an automated check-in solution

In general, an automated check-in solution offers a key advantage over the traditional physical room key: security and access management. In case of loss, key cards or access codes can be easily deactivated and re-issued. Code-based access systems are flexibly tailored to the duration of the booking, and allow time-limited access to relevant areas such as the garage, wellness area, or other booked facilities.

In addition, an automated check-in solution offers:

• Seamless guest experience: A digital check-in solution allows guests to check in independently of service hours. The flexibility and freedom to complete check-in on their own, without waiting times, will surely be appreciated by all guests.
• Staff relief: A fully automated self-check-in solution helps avoid long waiting times at the reception, significantly easing the workload for staff. It is a reliable alternative that improves operational efficiency.
• Data security and accuracy: Interfaces with the Property Management System (PMS) reduce human errors and ensure seamless and secure data transfer.

Three examples of self-check-in solutions for your hotel

• cunnect GmbH offers a solution based on Loxone and the PMS RoomRaccoon that seamlessly transfers booking data and automatically generates access codes for rooms. The Loxone Gold Partner calls this offer cunnect.keyless. Hoteliers benefit from a provided platform where they can adjust keycodes and directly send them to their guests. Both hotel operators and guests can easily view and manage these codes, reducing the workload for staff and enhancing guest comfort.

• Loxone Gold Partner Smart System Mario Zorn implemented a special project. At the Boutique Hotel Nils am See, guests are given access to the hotel lobby with a code sent to them in advance. There, the guest’s check-in takes place at the hotel’s own terminal. The guest can then enter their room either with a personal access code in their cell phone wallet or with specially designed key bracelets for the NFC Code Touch. These are issued via a machine, without any staff intervention. With Loxone and the interface to the Stayntouch PMS used, check-in is a real self-runner. The solution can also be easily integrated with other PMS to ensure seamless check-in.

• The JobelHome Platform is a software specially developed for hotels, vacation rentals and serviced apartments that automates self-check-in and simplifies administrative tasks. The platform was originally developed in-house for the JobelHome Smart Apartments in Hungary and Germany, which are equipped with Loxone. After booking online via platforms such as AirBnB, Booking or the host’s own website, guests receive an email that allows them to complete their booking details quickly and easily. Time-based access codes and a temporary user account for the Loxone app are then created so that guests can use all the smart functions of the apartments. The platform is also compatible with any interface-enabled PMS, making it highly versatile.

Hotel automation with Loxone offers numerous possibilities to automate your check-in.