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Loxone Support

Please note: We will be closed from midday on 20.12.2024 and reopen on 06.01.2025. Click here for more information on shipping times and how technical support will be handled during this time.

Documentation

Use our online knowledge base to find helpful documentation, general guidance, and technical information on hardware and software.

Documentation
Technical Support

Create a Support Ticket if you need specific information or assistance from one of the Loxone Team. Click here for information on returns.

My Tickets
Loxone Library

With the Loxone Libary, we offer an open collection of different templates that allow you to integrate from other manufacturers quickly.

Loxone Library

Additional online content for our Partners

Use Cases

Access 95+ use cases to be inspired. We found collected ideas where Loxone has been used in unique, creative, efficient and amazing ways. These include sample config files and helpful screenshots.

View Use Cases

Training

Industry professionals can book a place on one of our live online training courses and attend from the comfort of your own home. This includes Foundation Training and our Expert Days. (Focus Workshops coming soon)

View Courses

Support Community

An open platform for Loxone Partners and consumers alike – for advice, sharing expertise and discussion on what is possible. Join the community now >

Support Community

Downloads

In addition to our free software (Loxone Config & App), you will also find numerous templates, CAD-models, price lists, checklists, HS codes, presentations and other useful files in our download area.

View Downloads

Your Feature Request

Do you have an idea for another feature in our software or one of our products? Send us your idea and your contact details. By completing this form, you agree that we may contact you by email if we have any questions. We look forward to your feedback!

We carefully review each request. We ask for your understanding that we cannot answer each one individually.

Your feature request

Loxone Explained

With our video format “Loxone Explained” we would like to provide some source of inspriation. In each video we focus on one specific topic. Check out our latest video:

All Explained Videos
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    • Mission 
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    • Careers 
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  • Reference Projects
    • References 
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    • Stories & Inspiration 
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  • Shop Loxone
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    • Products 
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    • Find a Partner 
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    • Payment & Delivery 
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    • Certificates 
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  • Get Started
    • Become a Partner 
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    • Training 
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    • Webinar 
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    • Welcome Packages 
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    • Digital Experience Tour 
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    • Whitepaper - Intelligent Buildings 
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    • Compendium Hospitality 
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  • Contact
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    • Terms and Conditions 
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    • Data Protection Statement 
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    • GTCS 
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