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Novinka: Support Assistant (Beta)


22/12/2022 in Pre partnerov

Naším najväčším záväzkom je poskytovať najlepšiu podporu v obore, čo nás viedlo ku kľúčovému vylepšeniu systému ticketov. Support Assistant, ktorého beta verziu sme dnes spustili, odpovie na vaše požiadavky v priebehu niekoľkých minút.

Support Assistant vás už v beta verzii prevedie rôznymi problémami a poskytne časté riešenia. Sme si istí, že týmto spôsobom dokážeme vyriešiť viac ako 50 % vašich problémov v priebehu niekoľkých minút. V prípade, že asistent nepomôže, získa cez neho náš tím Partner Coachov informácie, vďaka ktorým bude môcť poskytnúť rýchlu a odbornú odpoveď.

Všetky informácie o úplne novom nástroji Support Assistant (Beta) nájdete v našom videu.

K nástroju Support Assistant
Online chat

Zaujíma vás viac k tejto téme? Využite náš online chat na webe a vyhnite sa tak prihlasovaniu, formulárom a čakaniu v rade na linke. V chate vyriešite väčšinu otázok a problémov ihneď.

Otvoriť LiveChat

Opýtajte sa zdarma

Prekonzultujte s nami váš projekt alebo sa staňte Loxone Partnerom v niekoľkých krokoch!

A

Konzultácia projektu zdarma

Zvažujem vo vlastnom projekte využiť Loxone a rád by som získal viac informácií.

A

Stať sa partnerom

Rád by som sa opýtal, v čom spočíva partnerstvo s Loxone a ako na to.

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)
    • My Support Tickets 
      Array
(
    [ID] => 250741
    [title] => My Support Tickets
    [url] => https://www.loxone.com/sksk/id/my-support-tickets/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 86312
    [children] => Array
        (
        )

    [target] => 
)
    • Kontakty 
      Array
(
    [ID] => 250742
    [title] => Kontakty
    [url] => https://www.loxone.com/sksk/o-nas/kontakty/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 85692
    [children] => Array
        (
        )

    [target] => 
)
    • Na stiahnutie 
      Array
(
    [ID] => 250743
    [title] => Na stiahnutie
    [url] => https://www.loxone.com/sksk/podpora/na-stiahnutie/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 250743
    [children] => Array
        (
        )

    [target] => 
)
    • Obchodné podmienky 
      Array
(
    [ID] => 253532
    [title] => Obchodné podmienky
    [url] => https://www.loxone.com/sksk/impresum-a-vop/obchodne-podmienky/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 253532
    [children] => Array
        (
        )

    [target] => 
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    • Platba a doprava 
      Array
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    [ID] => 253534
    [title] => Platba a doprava
    [url] => https://www.loxone.com/sksk/kupit/platba-a-doprava/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 85783
    [children] => Array
        (
        )

    [target] => 
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  • O nás
    • Misia 
      Array
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    [ID] => 255223
    [title] => Misia
    [url] => https://www.loxone.com/sksk/o-nas/misia/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 255223
    [children] => Array
        (
        )

    [target] => 
)
    • Kariéra 
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(
    [ID] => 255225
    [title] => Kariéra
    [url] => https://www.loxone.com/sksk/o-nas/kariera/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 255225
    [children] => Array
        (
        )

    [target] => 
)
    • Loxone Group 
      Array
(
    [ID] => 255227
    [title] => Loxone Group
    [url] => https://www.loxone.com/sksk/o-nas/loxone-group/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 255227
    [children] => Array
        (
        )

    [target] => 
)
    • Kontakty 
      Array
(
    [ID] => 255229
    [title] => Kontakty
    [url] => https://www.loxone.com/sksk/o-nas/kontakty/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 255229
    [children] => Array
        (
        )

    [target] => 
)
    • Tlačové materiály 
      Array
(
    [ID] => 255231
    [title] => Tlačové materiály
    [url] => https://www.loxone.com/sksk/o-nas/tlacove-materialy/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 255231
    [children] => Array
        (
        )

    [target] => 
)
    • Napísali o nás 
      Array
(
    [ID] => 281554
    [title] => Napísali o nás
    [url] => https://www.loxone.com/sksk/o-nas/napisali-o-nas/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 254537
    [children] => Array
        (
        )

    [target] => 
)
    • Loxone Campus 
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(
    [ID] => 302824
    [title] => Loxone Campus
    [url] => https://www.loxone.com/sksk/loxone-campus/
    [classes] => Array
        (
            [0] => 
        )

    [object_id] => 302824
    [children] => Array
        (
        )

    [target] => 
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